OUR STORY

We are not just a service provider—we are your business support partner…

Gala Virtual Solutions was founded by Anna Amorós Erciyes and Serhat Erciyes in 2023, a husband-and-wife team with over 30 years of combined experience in sales, business development, and customer support across multiple industries.

Throughout our careers, we have worked across sectors including technology, telecommunications, HVAC, oil & gas, retail, and travel—gaining valuable insight into how businesses operate and what it takes to build strong customer relationships. Anna has held senior roles in sales and leadership within the HVAC, telecommunications, and oil & gas industries, while Serhat brings extensive experience across telecommunications, technology, travel and retail, with a strong focus on account management and business growth.

We founded Gala Virtual Solutions with a simple goal: to help businesses operate more efficiently by providing reliable, professional support backed by real-world experience.

We understand the pressures of managing daily operations, maintaining customer relationships, and driving growth—because we’ve done it ourselves.

Our services go beyond traditional virtual assistance. We bring a commercial mindset to everything we do, supporting our clients with sales activities, administration, marketing tasks, and customer engagement. Whether it’s generating leads, managing CRM systems, handling customer follow-ups, or supporting day-to-day operations, we act as a trusted extension of your team.

At Gala Virtual Solutions, we pride ourselves on professionalism, flexibility, and attention to detail. We take the time to understand each client’s unique needs and deliver tailored solutions that create real value—helping you save time, reduce costs, and focus on growing your business.