Privacy Policy

Gala Virtual Solutions take privacy and data security seriously. Our privacy policy is detailed below;
Contact details
Name: Gala Virtual Solutions
Address: Solihull B92
E-mail: info@galavirtualsolutions.com
The type of personal information we collect
We currently collect and process the following information:
Personal identifiers, contacts and characteristics (for example, name and contact details)
How we get the personal information and why I have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
You made an enquiry about using our services
You are a client of Gala Virtual Solutions
You are a supplier or potential supplier of Gala Virtual Solutions
We met you at a networking event and we exchanged contact details
How we use the personal information
We use the information that you have given us in order to:
Respond to your enquiry
Provide the service you are paying for
Request or enquire about your services
Stay in contact after meeting at a networking meeting
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
Your consent. You are able to remove your consent at any time. You can do this by contacting Gala Virtual Solutions at info@galavirtualsolutions.com
We have a contractual obligation.
We have a legal obligation.
We have a vital interest.
We need it to perform a public task.
We have a legitimate interest.
How we store your personal information
Your information is securely stored.
We keep client records for 7 years for tax purposes. We will then dispose of your information by confidentially shredding any physical paperwork and deleting electronic data from our systems.
For non client contacts, we review our records every year and remove/delete/destroy any information that is no longer needed or is out of date.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact me at info@galavirtualsolutions if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at info@galavirtualsolutions
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk